Linelink Online Store
Policies & Terms And Conditions Of Sale
Linelink Web Site:
By using this web site you agree that your access to use of this web site and all purchases of merchandise through this web site are subject to all the terms and conditions set out in this notice. You agree that any such access or use is undertaken at your own risk. If you do not agree to these terms and conditions please exit this site immediately. These terms and conditions are subject to change at any time without prior notice. Linelink is not responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of
Linelink
in regard to any item purchased shall be limited to the monetary value of the merchandise purchased. To the best of our knowledge the information provided on this site is accurate and current. However we do not make any representation or warranty as to the accuracy or completeness of the information. Specifications, information or any other details may change without any prior notice to you. All images on this site are for illustrative purposes only. We disclaim all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. We make no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.
You further acknowledge and agree that
Linelink
will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or any damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website. A
ll brands, logos, images and names are trademarks of their respective companies.
Warranty:
All new products we supply are covered by a 12 month warranty unless specified otherwise. All refurbished or ex lease products we supply are covered by a 28 day warranty unless specified otherwise.
Warranty returns must simply contain a copy of our invoice for the goods and must be returned to us by courier or registered mail. You are responsible for any freight charges incurred and these costs must be paid before goods will be shipped back to you.
Duty Free:
If you purchase goods from Linelink and you are permanently leaving Australia you may claim back the GST component (Duty Free). For more informaton regarding the applicable refund and the relevant terms and conditions visit this link
here
. We will provide you with a full Tax Invoice by e-mail in PDF format that details the items purchased and lists the applicable GST charged and our ABN number.
Invoices And Taxes:
All prices are quoted in Australian dollars and include GST.
Tax invoices itemising GST will be sent with all products or by e-mail.
All prices are accurate at the date of publishing however prices may change without notice to you.
We reserve the right to change prices without notice and you will be contacted and informed of any price changes.
Refund And Exchange Policy:
We comply with all requirements at law with regards to refunds and exchanges. We are not obliged to accept returns for "change of mind" so please choose carefully. A RA (Return Authority) number must be obtained from Linelink before returning any goods back to Linelink Online. All goods must be returned in new condition and in the original packaging and must contain a copy of the original invoice. Linelink cannot be responsible for the length of time that a manufacturer may take to assess a warranty claim for replacement / repair of goods.
Freight Policy:
Linelink Online only ships to destinations within Australia unless prior arrangements are made. International customers are on a "Payment Before Delivery" by Telegraphic Transfer Only payment method.
Freight is charged as per freight charges listed within the web site except for bulky items such as TV's. Freight costs for these items will be emailed through to you following your purchase. Freight charges may change without notice to you.
Customers will be contacted if any further freight charges are incurred which may arise from bulky items or where no one is available to sign for goods when being delivered causing a redelivery situation. In redelivery situations, the original freight charge will apply again. All goods shipped include basic insurance cover for a value of up to $500. Additional cover is available if required should you request it. Before signing any courier consignment note, please inspect your delivery to ensure it is free of any damage. Once goods are signed for by you or your shipping agent at their requested delivery location, you, the customer, are responsible for any damages to the goods. We only ship goods out Monday to Friday and we use a variety of freight methods including Couriers (Australian Air Express, TNT, Star Track Express) and
Australia Post (Normal Post, Express Post, Registered Mail, EMS Postal Courier).
Governing Law:
Any transaction, communication, transmissions or contract entered into with Linelink is governed by the laws of Victoria, Australia.
Linelink and you the customer irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia.
Stock, Availability And Delivery Times:
Occasionally items may be out of stock. We shall advise clients of any items out of stock before shipping.
Please allow up to 7 days for delivery to your address however we cannot guarantee delivery times. Some bulkier items may take longer to deliver. Please email us at
info@linelink.com.au
for urgent delivery requests or to ascertain that items are in stock. All freight sent is trackable and all orders must be signed for and in most cases photographic ID will be required upon delivery.
Fraud:
Whether you order by phone or online, to help prevent fraud, we may contact you to confirm details or request proof of identity. All information will remain confidential. To deter credit card fraud, when you confirm your online order, your IP address will be logged. If we determine that your order is an attempted fraud, your details will be reported to credit card authorities and the police agency closest to your delivery address for investigation. Each order is scrutinised thoroughly and is run through a series of security checks for authenticity prior to shipment of any goods. Basically, if your order looks fraudulent we will cancel the order as we take online fraud very seriously!
Privacy Policy & Security:
Any information gathered on this website is used for shipping purposes only and we will not sell or give out your private information to any other party other than where we are required by law to do so. Protecting your credit card details is our top priority and your details are downloaded to a secure server. This ensures that your credit and personal details remain private and confidential. Linelink Online does not use an automatic transaction processing system. For your protection, all orders are thoroughly screened and we data match with a number of databases. In some instances we may call, email or fax you requesting that you provide more information to substantiate the validity of your order or payment method used. Credit cards are only charged after we verify your details and not beforehand. For your protection, we use 128-bit encryption Secure Socket Layer (SSL) security technology.
Ordering Policies:
Orders are processed daily and providing all items are in stock, your order will be sent using your chosen delivery method.
We reserve the right to change prices without notice. Linelink reserves the right to refuse or cancel any orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card. We will inform you as soon as possible of any changes in prices, or cancellation of orders.
Please note that there is a restocking fee of 20% of the total of the invoice value for all cancelled orders for non stock items.
Payment:
The title of goods does not pass until payment is made in full and goods will not be shipped until all payments are cleared. We accept payment by Credit Card, Direct Bank Deposit, Cheque, Money Order, Paypal and we offer accounts to approved customers. Credit card payments (VISA, Mastercard, American Express) are all subject to a surcharge of the total invoice value. Cheques or Money Orders can be posted to our postal address for payment by this method and should be made payable to "Linelink Online Pty Ltd".
Privacy Policy & Security:
Any information gathered on this website is used for shipping purposes only and we will not sell or give out your private information to any other party other than where we are required by law to do so. Protecting your credit card details is our top priority and your details are downloaded to a secure server. This ensures that your credit and personal details remain private and confidential. Linelink Online does not use an automatic transaction processing system. For your protection, all orders are thoroughly screened and we data match with a number of databases. In some instances we may call, email or fax you requesting that you provide more information to substantiate the validity of your order or payment method used. Credit cards are only charged after we verify your details and not beforehand. For your protection, we use 128-bit encryption Secure Socket Layer (SSL) security technology.
Ordering Policies:
Orders are processed daily and providing all items are in stock, your order will be sent using your chosen delivery method.
We reserve the right to change prices without notice. Linelink reserves the right to refuse or cancel any orders, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card. We will inform you as soon as possible of any changes in prices, or cancellation of orders.
Please note that there is a restocking fee of 20% of the total of the invoice value for all cancelled orders for non stock items.
Payment:
The title of goods does not pass until payment is made in full and goods will not be shipped until all payments are cleared. We accept payment by Credit Card, Direct Bank Deposit, Cheque, Money Order, Paypal and we offer accounts to approved customers. Credit card payments (VISA, Mastercard, American Express) are all subject to a surcharge of the total invoice value. Cheques or Money Orders can be posted to our postal address for payment by this method and should be made payable to "Linelink Online Pty Ltd".
Pricing:
Where possible, Linelink will match or beat the pricing of any of our local competitors. We cannot sell below our cost price so some terms and conditions will apply.
Contact:
By using this site and providing your details, you agree that Linelink may contact you with newsletters, promotional e-mails or other correspondence. On all promotional newsletters sent by e-mail, we will provide you with a link that you may use to unsubscribe from any future communications. All personal details are held securely and will not be provided to any third party source unless we are required to do so by law.
Contact:
By using this site and providing your details, you agree that Linelink may contact you with newsletters, promotional e-mails or other correspondence. On all promotional newsletters sent by e-mail, we will provide you with a link that you may use to unsubscribe from any future communications. All personal details are held securely and will not be provided to any third party source unless we are required to do so by law.
Errors:
Whilst all due care is taken in preparing the information presented on the Linelink web site, from time to time errors may occur in product information. We suggest that you read product descriptions carefully and if in doubt about a specification then you should contact us or contact the manufacturers web site for up to date specifications. We accept no responsibility for any errors or omissions in product details presented.
Email:
info@linelink.com.au
Fax:
Fax 1300 791 258
Mail:
Linelink Online Pty Ltd
PO BOX 7547
St Kilda Road Private Boxes
Melbourne Victoria 8004
Australia
ABN & ACN:
ABN - 80 602 506 048
ACN - 134 453 795
